Our Commitment

Responsible Gaming at Baji AF — Play for Fun, Not for Addiction

Baji AF believes gaming should be a healthy form of entertainment. We want every member to play safely, know their limits, and keep gaming a source of joy in their life — not a burden.

Baji AF's Responsible Gaming Pledge

Gaming is always for entertainment, not a guaranteed source of income

Never bet beyond your budget

Never chase losses with more bets

Take a break when needed and use self-exclusion

We're always here when you need support

For Ages 18+ Only

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Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once set, they cannot be increased before the designated period ends.

Self-Control

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Session Reminder

You'll receive automatic notifications after playing for a set period of time. Helps you keep track of how long you've been playing.

Time Management

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Self-Exclusion

Take a self-imposed break lasting anywhere from 7 days to 5 years. Your account will be completely inactive during this period.

Break Tool

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Gaming History

View a full history of all your bets and transactions. Monitor your own activity and stay in control.

Transparency

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Cooling-Off Period

Take a short break ranging from 24 hours to 30 days. Helps you avoid making decisions in the heat of the moment.

Stay Calm

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Expert Support

If you want to talk about gaming addiction, our expert team is available 24/7 and will assist you with complete confidentiality.

Help Center

Why is responsible gaming important?

Online gaming and betting can be a great source of entertainment — it can heighten the thrill of a cricket match and make your leisure time more enjoyable. But like any form of entertainment, gaming has its limits, and crossing them can turn fun into a problem.

Responsible gaming at Baji AF isn't just a policy box we tick — it's something we genuinely believe in. We want every member to play for the joy of it, not out of pressure. When losses become a mental burden, sleep suffers, and relationships with family deteriorate — it's no longer entertainment.

Online gaming is growing rapidly in Bangladesh, and many people are experiencing it for the first time. For them, Baji AF has built a comprehensive responsible gaming framework — one that lets you set your own limits, take breaks, and get help whenever you need it.

The most important thing is — Gaming is never a guaranteed source of income. Winning and losing are both part of betting. Never wager money that you or your family can't afford to lose — that's the foundation of responsible gambling.

Watch out when —

Borrowing money to play, losing focus on family or work, placing bigger bets to chase losses, or finding it hard to spend time away from gaming.

Below are the steps for using Baji AF's responsible gaming tools. Get to know how they work and use them whenever you need — no hesitation required. Members who use these tools receive the same quality of service and respect as anyone else — no difference whatsoever.

Gaming addiction is a real issue and can happen to anyone. There's no shame in it — reaching out for help takes courage. Baji AF's support team is available 24/7 and will assist you with complete confidentiality.

🧪 Check Yourself

Answer the questions below and get an honest picture of your gaming habits.

Question 1: In the past month, have you spent more on gaming than your budget allowed?

Never Once or twice Often

Question 2: After a loss, do you place more bets to try to win that money back?

No, never Sometimes Yes, often

Question 3: Is gaming affecting your family life or career?

Not at all Slightly concerned Yes, it's affecting me

Responsible Gaming Statistics at Baji AF

Active Limit Users38%

Return rate after self-exclusion82%

Support request resolution rate97%

⚠️ Recognise the Signs of Problem Gaming

If you notice any of the following signs in yourself, don't wait — seek help right away. It's not a sign of weakness; it's a sign of self-awareness.

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Using bill money or household funds for gaming

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Losing sleep or lying awake thinking about gaming

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Hiding your gaming from family or friends

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Needing to bet more and more just to feel the same excitement

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Feeling restless or irritable when you're not playing

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Repeatedly trying to recover losses

👨‍👩‍👧

Straining relationships with family or friends

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Borrowing or taking loans to fund your gaming

Keep in Mind

If you notice any of the signs above, reach out to Baji AF's support team. You'll be helped with complete confidentiality. Sometimes a little support is all it takes to turn things around.

🛠️ Responsible Gaming Tools

These tools are available for free once you log in to Baji AF. Set them up from the "Responsible Gaming" section in your account settings.

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Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. It takes effect immediately once set. Limits can be lowered instantly, but increasing them requires a 7-day waiting period — protecting you from impulsive decisions.

How to set it up: Account → Settings → Responsible Gaming → Deposit Limit

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Session Time Limit

Decide in advance how long you'll play in a single session. Once your set time is up, you'll receive an automatic alert or be logged out. It's easy to lose track of time — this tool helps you stay on top of it.

How to set it up: Account → Settings → Responsible Gaming → Session Limit

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Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. You won't be able to log in during this period, but your account will reopen automatically once it ends. Useful when you've had a big loss or feel like things are getting out of hand.

How to set it up: Account → Settings → Responsible Gaming → Cooling-Off

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Self-Exclusion

Lock yourself out completely for anywhere between 7 days and 5 years. Your account will be frozen during this period and you won't receive any promotional communications. It cannot be cancelled before the period ends — and that's exactly what makes it effective.

How to set it up: Contact our support team — available 24/7

📋 Steps to Set a Deposit Limit

Go to Settings

Select "Account Settings" from the menu and click on the "Responsible Gaming" tab.

Choose the Type of Limit

Daily, weekly, or monthly — pick whatever works best for you. You can also set multiple limits at the same time.

Set an Amount

Enter your maximum amount based on your budget and tap the "Confirm" button.

Takes effect immediately

Limits take effect immediately upon being set. A confirmation will be sent via SMS or email.

💡 Tips for Healthy Gaming Habits

Responsible gaming doesn't mean less fun — in fact, playing the right way makes the enjoyment last longer. Baji AF members who follow these guidelines are generally more satisfied with their experience.

Set a budget first: Decide at the start of each month how much you're willing to spend on gaming. Stop before you hit that budget.
Play for enjoyment: Enjoy the excitement of the game with every bet — not just the expectation of winning.
Take a break: Don't play for long stretches at a time. Take a short break every hour.
Stay calm: Don't chase big bets out of excitement after a major loss or a big win.
Track your time: Set a timer on your phone. Use session limits.
Keep other hobbies too: Don't let gaming be your only source of entertainment. Make time for family, friends, and hobbies.

Pro Tip

Before you start playing, ask yourself: "Will I be okay if I lose today?" If the answer is "no", it's wiser to skip playing that day.

❓ Frequently Asked Questions

Basic profile details such as your name and address can be updated directly from Account Settings. However, changing your registered mobile number requires contacting our support team directly, as it involves a manual verification process for security reasons. Here's how it works: submit a request to support → verify your identity (NID and selfie) → an OTP will be sent to the new number → once verified, the change goes through. The process typically takes 24–48 hours. Remember — if anyone calls asking for your phone number, it could be a scam; always use official channels only.

An accumulator or combo bet combines the outcomes of multiple matches into a single bet — when all selections are correct, the odds multiply to deliver a much larger payout. Here's how to place one on Baji AF: Go to the Sports section → Click on your first preferred match event — it will be added to your bet slip. Then add your second, third, and any additional match events. Once all events appear on your bet slip, select the "Accumulator" or "Combo" option — you'll see the combined odds and potential winnings. Keep in mind — if even one selection in an accumulator is wrong, the entire bet is lost. So follow responsible gaming guidelines and keep your stakes within your limits.